1. Skill-Based Platform: EZO PLAYS is a platform hosting skill-based gaming challenges. It is NOT a gambling or betting site. Rewards are strictly given for winning Custom Rooms.

2. Zero Refund Policy: All coin deposits are final and non-refundable. If a player is banned for cheating, toxic behavior, or no-shows, they forfeit all deposited coins.

3. Payout Discretion: The administration reserves the right to delay or reject payouts if suspicious activity is detected or if a player violates Custom Room rules.

4. Account Ban: Creating multiple accounts or exploiting system bugs will result in a permanent ban and loss of coins.